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Refund & Cancellation Policy

Last updated: 13 August 2026

This policy explains how cancellations and refunds work for GRCNow subscriptions and one-time paid reports. It forms part of ourTerms & Conditions and is governed by the same terms.

1. Subscriptions

1.1 Monthly plans

  • Monthly subscription fees are non-refundable once charged. You retain access to the plan's features until the end of the paid month.
  • You may cancel a monthly subscription at any time from your account dashboard. Cancellation stops the next renewal — you will not be charged again, and access continues until the end of the current paid month.

1.2 Annual plans

  • Annual plans are eligible for a pro-rata refund of the unused full months, provided the cancellation request is received within 7 days of the most recent annual renewal.
  • After the 7-day window, the annual fee is non-refundable. You retain access to the plan's features until the end of the paid year.
  • Refunds for eligible annual cancellations are processed within5–7 business days to the original payment method.

2. One-Time Paid Reports

  • One-time paid reports (such as the Standard Gap Analysis and the Premium Compliance Roadmap) are non-refundable once delivered. Delivery is described in ourDelivery & Shipping Policy.
  • If a report has not yet been delivered and you request a cancellation, a full refund will be issued within 5–7 business days.

3. How to Cancel or Request a Refund

Email contact@grcnow.in from your registered email address with the subject line "Cancellation Request" or "Refund Request", as applicable. Please include:

  • Your business name and registered email;
  • The plan or report you wish to cancel;
  • The date of the most recent payment.

We will acknowledge your request within 2 business days and process eligible refunds within 5–7 business days.

4. GST & Invoicing

All prices are inclusive of applicable GST. Refunds, where due, are processed for the GST-inclusive amount. Credit notes will be issued where required under Indian tax law.

5. Exceptions

Refunds will not be issued where GRCNow has reasonable grounds to believe that the Services have been misused, that payment was made fraudulently, or that the cancellation request is made in bad faith. Any such decision will be communicated in writing with reasons.

6. Contact

Questions about this policy? Emailcontact@grcnow.in or write to us at the address on our Contact page.