Delivery & Shipping Policy

GRCNow operates exclusively as a Software-as-a-Service (SaaS) and digital compliance technology platform.All services, deliverables, licenses, and compliance roadmaps are delivered purely in electronic/digital format.No physical merchandise, tangible equipment, hardware devices, or paper binders are manufactured, packaged, couriered, or physically shipped by GRCNow Solutions Private Limited("GRCNow", "we", "us", or "our").

1. Delivery Mode & Mechanisms

Digital fulfillment is executed seamlessly through modern cloud infrastructure:

• Cloud Platform Provisioning: Instant activation of account permissions, multi-tenant dashboard access, and automated risk scoring engines on the official portal at grcnow.in.
• Electronic Mail (Email) Dispatch: Secure dispatch of onboarding instructions, authentication links, and payment receipts to your registered corporate email.
• Digital Artifact Transmission: Encrypted, downloadable PDF and spreadsheet deliverables for gap assessments, policy templates, and remediation roadmaps.

2. Fulfillment Timelines

2.1 SaaS Subscriptions

• Immediate Activation: User accounts and associated SaaS subscription tiers are provisioned and activated instantly upon successful payment authorization by our payment processing partner.
• Welcome & Setup Notification: Automated onboarding credentials and instructions are dispatched to the registrant's email within minutes of transaction completion.

2.2 Paid Compliance Reports & Roadmaps

• Automated Gap Assessments: Ready for browser review and PDF export within minutes of form submission and checkout.
• Personalized Roadmaps & Advisory Overviews: Custom deliverables requiring specialized algorithmic configuration or preliminary analyst review are transmitted to your registered email address within two (2) business days of payment realization.

3. Non-Receipt of Digital Deliverables

If you have completed payment but have not received your account confirmation email or digital compliance report within the anticipated fulfillment timeframe:

1. Verify your corporate spam, quarantine, or promotions folders for messages originating from @grcnow.in;
2. Ensure the email address supplied during checkout was accurate and capable of receiving inbound attachments;
3. Contact our support desk immediately at contact@grcnow.inreferencing your payment transaction reference or order identifier.

Our technical team will re-dispatch the deliverable or provision direct alternate download links within 24 hours of notification.

4. International Electronic Access

Authorized users located internationally or accessing while travelling abroad may access the digital platform subject to standard Indian cross-border data transfer regulations and our Terms & Conditions. All data residency remains firmly anchored in India.

5. Delivery Support Desk

For any delivery questions, missing reports, or access assistance, please reach out to our support team using the contact channels and registered office details provided in the website footer below.